Privacy policy

This policy explains what personal information this website collects, why, and what we do with it.

Who is responsible

Endo Global Trade, based in Cairo, Egypt, is responsible for the personal information collected through this website. Our contact details are published on this site.

What we collect

We collect only what you send us. When you submit the enquiry form, we receive:

• your name
• your email address
• your phone number, if you provide one
• your hospital or company name, if you provide one
• the message you write, and the product it relates to if you started from a product page

We do not use advertising trackers, and we do not build profiles of visitors. The site sets no cookies for visitors; a cookie is used only to keep an administrator signed in to the private dashboard.

Our server keeps ordinary technical logs, which may include IP addresses, as a normal part of running a website securely.

Why we use it

We use your enquiry to reply to you, to prepare a quotation, and to keep a record of our correspondence about equipment and service. We do not sell your information, and we do not send marketing you did not ask for.

Where it is stored

Enquiries are stored in a database on the server that hosts this website, and are visible only to authorised staff who are signed in to our dashboard. If email notification is configured, a copy of your enquiry is also delivered to our own email account.

How long we keep it

We keep enquiries for as long as needed to answer them and to maintain a reasonable commercial record, and delete them when they are no longer required.

Sharing

We do not share your information with third parties for their own purposes. We may share what is necessary with a manufacturer or logistics partner to fulfil an order you have asked us to place, and we may disclose information where the law requires it.

Your choices

You may ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details published on this site and we will respond.

Security

Access to the dashboard where enquiries are stored is restricted to authorised staff and protected by a password. The site is served over an encrypted connection. No system is perfectly secure, but we take reasonable measures to protect what you send us.

Changes

We may update this policy. The version published on this page is the one that applies.

Contact

If you have a question about this policy or about your information, please contact us using the details published on this site.